Shenhao started from setting up a street stall

Chapter 426 Service Attitude

Chapter 426 Service Attitude

After paying the bill, Su Han took Ruth, who was carrying shopping bags of various sizes, to the cosmetics section.

The two of them went straight to the luxury goods counter, Su Han was choosing cosmetics from the counter, Ruth followed without a word.

Seeing that no one came to entertain them at the luxury counters, Su Han didn't care.

Su Han put on a set of cosmetics and shouted to a shopping guide at the counter: "Hello, can you explain this set of cosmetics to us?"

But the shopping guide inside turned a deaf ear and just continued to stare at his mobile phone without looking back.It seemed that he hadn't heard Su Han's call at all.

Su Han couldn't help frowning, we thought the shopping guide didn't hear it, so we called again.

Unexpectedly, the shopping guide was particularly impatient, and said without looking back: "What did you hear?"

Su Han's expression froze involuntarily, and he was very dissatisfied in his heart.What kind of service attitude is this?The tone is too harsh.

And the shopping guide lady holding the mobile phone was watching a TV series at this time, looking a little fascinated, and of course the shopping guide would not have a good look at Su Han who interrupted him suddenly.

"It's all in the introduction cabinet, and the price is also there. Don't you know how to read it yourself?"

Su Han was very dissatisfied in his heart, and said coldly: "What kind of attitude is this?"

At this time, the shopping guide raised his head, glanced at Su Han and said, "What's my attitude? If you want to buy it, you can buy it. Where did all this nonsense come from?"

Su Han said indifferently: "This is your job, shouldn't you come over to introduce the products to us during working hours?"

The shopping guide chuckled, "It's none of your business. How much can someone like you afford? I think you're here to make trouble."

Su Han also didn't want to talk nonsense with her, there was a staff information board standing next to the luxury goods counter, he glanced at it and said: "Okay, you wait, I want to complain to you."

The shopping guide turned his head nonchalantly, and continued to watch his TV series.Said something in a mocking tone.

"It's up to you, whether you like to complain or not, don't bother me watching TV dramas."

Su Han was extremely angry, so he took out his mobile phone and dialed the manager's number according to the contact information on the employee column.

The other end of the phone came quickly, and then the voice of the luxury manager.

"Hi, hello, may I help you?"

Su Han suppressed the anger in his heart, and said lightly: "Are you the manager of the luxury goods counter?"

The luxury manager, we don't know what happened, so we can only ask in confusion: "I just want to ask you what's the matter?"

Su Han asked sarcastically, "I want to ask, is this how your counters treat customers?"

This time the manager of the luxury goods was even more confused: "Excuse me, sir, do you have any questions?"

So he recounted everything that just happened to the manager of the luxury goods.At the end, we added a sentence: "I want to ask, is this how you train your employees? It really disappoints me."

After knowing the cause and effect, the luxury manager was also very annoyed. He didn't expect that there would be such employees in his store.But at the moment, I still have to appease the customers.

"Sir, I would like to say sorry to you first, please wait a moment, I will go over to deal with this matter immediately."

Su Han still looked indifferent, and said lightly: "Go, then I will wait for you to come over."

After hanging up the phone, Su Han cast a glance at the shopping guide who was watching a TV series.

At this time, the shopping guide lady who was engrossed in it didn't know what happened. He was watching a TV series and noticed Suhang and looked into his eyes.

"What do you look at, do you think complaints are useful?"

Finding a young lady didn't take it seriously, and didn't think he could call his manager over easily with a phone call.So I didn't take it seriously at all.

Not long after Su Han waited, the manager of the luxury goods came here in a hurry. As soon as he arrived at the scene, he saw his employees watching TV dramas without turning his head.

The manager below got angry from his heart, and he smiled apologetically, then turned his head and slapped the glass on the counter angrily.

My shopping guide lady who was watching a TV series was startled by the sudden sound.Turning his head in a panic, he happened to see their manager glaring at him.

The shopping guide lady was very flustered.Hastily put away our mobile phones, we hid behind our backs, for fear of being seen by our manager.

Little did they know that all his actions had already been seen by the manager of luxury goods.

After I saw the action of the shopping guide lady, the luxury goods manager yelled at her even more angrily: "Xiao Li, how do you work? Is this how you treat customers?"

The shopping guide lady panicked and said to the manager: "Manager, please listen to my explanation, isn't it like this?"

The manager of luxury goods is not a fool, how could he listen to what he said: "It's not like this, what is it like?"

The shopping guide lady's head went blank, and she couldn't think of how to explain it for a while.He could only falter and be speechless.

Seeing him like this, the manager of the luxury goods didn't believe him even more.

"Very good. So I'm not usually in the store. Is that how you work? If you don't know about the complaint call tonight, so you have such a working attitude?"

"From now on, you are no longer an employee of this store. We don't need employees like you in the counters that need luxury goods."

After the shopping guide finished listening, she said in a crying voice, "I'm sorry, manager, I didn't mean it. Please forgive me and don't fire me."

The luxury goods manager didn't listen to his request at all, and just continued seriously: "It's useless to say anything, you are no longer an employee of our luxury goods."

The crying of the shopping guide became more obvious, she just begged bitterly and said: "I dare not, manager, please forgive me, my family is very poor and I need this job very much."

The manager of luxury goods doesn't like him at all. Since the family is poor and needs this job, his service attitude is not as pitiful as he said.

"You don't need to say any more, now please pack your things and leave here."

After the manager of the luxury goods finished speaking, he completely ignored the shopping guide lady who had already regretted it.Turning his head away, he looked at Su Han 8 apologetically and said to them.

"Sir, I'm very sorry that you had such a bad experience, it's our fault."

"We ask you to forgive me, we will definitely improve in the future, and we will not let you see such a bad service experience again."

(End of this chapter)